Love Your Hospital provides assistive listening aids to patients, visitors and staff across St Richard’s, Worthing, and Southlands Hospitals.
Assistive listening aids are now available to patients, visitors and staff across Western Sussex Hospitals NHS Foundation Trust due to funding from the Trust’s dedicated charity, Love Your Hospital.
Deafness can affect a person’s ability to communicate properly and patients with hearing loss can often feel stressed trying to engage in a healthcare setting. According to research from Action on Hearing Loss, 1 in 6 people in the UK are affected by hearing loss with more than 90% of over 80 years-old experiencing some form of deafness.
Many patients surveyed in hospitals around the UK reported that they did not fully understand what staff were saying to them when accessing healthcare services. A further 43% of patients felt that, as a result, they were not fully involved in decision-making regarding their care. NHS staff also surveyed noted difficulties when speaking to patients suffering from hearing loss.
(Corporate & Community Officer for Love Your Hospital, Kay Phillips presents
John Price from the Worthing PALS team with one of the Duett listening aids)
Amanda Tucker, Head of Charity for Love Your Hospital said: “The charity’s goal is to support funding where there is a clear and direct benefit to the patient and we’re always looking for ways to support the Trust in transforming hospital services for the better. Providing assistive listening aids reduces the frustration felt by patients and staff when communication isn’t as effective as it could be and reduces the possibility of error in interpreting and delivering an individual’s care needs.”
The Trust has been trialling assistive listening aids that would allow staff to effectively and positively communicate with patients. As a result, the new easy to use Duett personal listening aids have been purchased by Love Your Hospital and are available to borrow from the PALS services at both St Richard’s and Worthing Hospitals, with another unit in the Outpatients Department available at Southlands Hospital.
In addition to the Duett personal assistive listening aid, the Trust also has two portable digital loop systems which can be used for training, meetings and other events where participants may have a hearing loss.
The Rolls-Royce SRH was hand-built especially for the hospital’s Paediatric Day Surgery Unit after the NHS trust’s dedicated charity Love Your Hospital approached the luxury car manufacturer for support. Going for an operation can be daunting for younger patients and staff do all they can to make it a fun experience and, at St Richard’s, children have enjoyed the distraction of driving a toy car to surgery for years.
But their old jeep was tired so when a very special mini Rolls-Royce arrived at its new home this week it was an instant hit with children, families and staff alike.
St Richard’s patient, Hari Rajyaguru in the driver’s seat with Love Your Hospital,
trust Chief Executive, Marianne Griffiths, Children’s Day Surgery staff and the team from Rolls-Royce
“It’s wonderful seeing a smiley face on the way to theatre, rather than an apprehensive one, and everyone caring for children at St Richard’s is so grateful to Rolls-Royce for this unique donation,” said paediatric matron Sue Nicholls.
Amanda Tucker, head of charity at Love Your Hospital, said: “We asked Rolls-Royce Motor Cars at Goodwood if they could help us replace an old scale car in the children’s unit but we never expected to receive such an incredible gift.
The company’s employees volunteered hundreds of hours of their own time to hand-build this remarkable electric vehicle which will delight boys and girls coming to hospital for treatment.”
Eight-year-old Molly Matthews and seven-year-old Hari Rajyaguru, both patients at St Richard’s, welcomed the car to its new home, one week after its official unveiling at the home of Rolls-Royce Motor Cars, near Chichester.
Molly who attends Southborne Junior School said: “I felt like a princess driving the car – it’s really amazing and I think it will make other children who are having treatment feel much better.”
Hari’s mum, Asmita, said: “Without the team at St Richard’s, Hari wouldn’t have survived Leukaemia and just as the nurses at St Richard’s do all they can to help children have a positive experience, this car will also be a wonderful distraction for the children. They will forget their pain and this will make their hospital visit memorable for the right reasons.”
The children’s services at St Richard’s are rated “Outstanding” by the Care Quality Commission, with inspectors commending staff for being “unfailingly kind”. The new Rolls-Royce SRH will help the children’s care team further enhance the hospital experience for sick children.
Marianne Griffiths, chief executive, of Western Sussex Hospitals NHS Foundation Trust, said: “Just like the joy it will bring to our young patients, the Rolls-Royce SRH is simply priceless. It is a very special gift and one of the most wonderful donations ever received by Love Your Hospital, our trust’s dedicated charity.
“On behalf of everyone at Western Sussex Hospitals NHS Foundation Trust, I would like to say a heartfelt thank you to Rolls-Royce Motor Cars and especially the small team who volunteered so much of their own time in support of St Richard’s Hospital in Chichester and the children we care for.”